Privacy Policy

Effective Date: March 6, 2026

Fractionate LLC ("Fractionate," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website at fractionate.ai, or communicate with us, including via SMS text messages.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business address.
• Business Information: Company name, role/title, and details related to your engagement with Fractionate.
• Communications: Records of correspondence including emails, text messages, and call logs related to our services.
• Technical Data: IP address, browser type, and website usage analytics collected via standard web technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our fractional executive and consulting services.
• Communicate with you about engagement updates, scheduling, deliverables, and service notifications via email, phone, or SMS.
• Respond to your inquiries and provide client support.
• Comply with legal obligations and enforce our agreements.

3. SMS/Text Messaging

If you have consented to receive SMS messages from Fractionate, we may send you text messages related to your engagement, including scheduling alerts, meeting reminders, deliverable notifications, and other service-related communications. Message frequency varies based on your engagement activity. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information below.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for marketing purposes.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., communication platforms, scheduling tools), subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the revised policy.